Privacy Policy

1. Overview

CloseTestHub (hereinafter referred to as "we") highly values user privacy protection. This Privacy Policy aims to explain how we collect, use, store, share, and protect your personal information. Please read and understand this Privacy Policy carefully before using our service. By using our service, you agree to collect and use your information in accordance with this Privacy Policy.

2. Information Collection

2.1 Information you actively provide

• Account registration information: including username, email address, Google account information, etc.
• Task publishing information: including app name, app icon, Google Groups group name, app package name, app description, testing requirements, etc.
• Other information you actively fill in or submit during service use

2.2 Automatically collected information

• Device information: including device model, operating system version, unique device identifier (Device ID), screen resolution, storage space, etc. Device ID is mainly used for account security, fraud detection, and multi-user management; device model and system version information help developers analyze and resolve app crashes and compatibility issues to improve app quality.
• Usage data: including feature usage, interaction behavior, access time, click operations, etc.
• Log information: including access records, error logs, app crash reports, etc.

2.3 Third-party service information

• Google login: When you use your Google account to log in, we will obtain your Google account basic information, including username, email address, and avatar URL.
• Google Pay: When we purchase points through Google Play in-app purchases, Google Play will process your payment information, and we will not store your credit or debit card information.

3. Use of Information

We collect your information mainly for the following purposes:

• Provide services: Provide crowdsourced testing task publishing, accepting, points management, and other functions：
• Account security: Use Device ID for fraud detection and prevent malicious registrations and multi-account abuse：
• Identity verification: Verify user identity and ensure service security and reliability：
• Improve services: Analyze usage data and optimize product features and user experience：
• Compliance requirements: Meet obligations required by laws and regulations：

4. Use of Permissions

The CloseTestHub app requests the following permissions:

• Network access permission: Used to connect to servers to obtain testing tasks, submit task data, and synchronize your account information with servers

5. Information Sharing

We promise not to sell, trade, or transfer your personal information to third parties. However, we may share your information in the following circumstances:

• Service providers: Sharing with cloud service providers, data analysis service providers, etc. when necessary for providing technical services：
• Legal requirements: Disclosure according to requirements of judicial authorities or government departments：
• Protect rights: Disclosure must be made to protect our or users' legitimate rights, including fraud prevention and security assurance：

6. Data Security

We adopt multi-layered security measures to protect your personal information:

• Transmission encryption: All data transmission uses TLS/SSL encryption protocol to ensure data security during transmission
• Storage encryption: Sensitive data is stored with encryption on servers
• Access control: Strictly limit employee and third-party service providers' access to user data
• Security audit: Conduct regular security vulnerability scans and penetration testing to promptly discover and fix security hazards

7. Data Storage and Cross-border Transmission

Regarding your data storage and transmission:

• Storage location: Your personal data will be stored on servers located in Singapore：
• Cross-border transmission: As servers are located in Singapore, your data will be transmitted from your country/region to Singapore for processing and storage：
• Legal compliance: We ensure all cross-border data transmissions comply with applicable data protection legal requirements, including but not limited to GDPR and local data protection regulations：

8. Cookies and Similar Technologies

We may use Cookies and similar technologies to:

• Remember your login status and simplify the login process
• Analyze user traffic and usage patterns to improve service quality
• Store your preference settings to provide personalized experience

You can refuse Cookies or delete stored Cookies through browser or device settings, but this may affect the normal use of some features.

9. Your Rights

According to applicable laws, you have the following rights:

• Right to access: Learn about the personal information we store about you：
• Right to correct: Request correction of inaccurate or incomplete personal information：
• Right to delete: Request deletion of your personal information：
• Right to export: Obtain a copy of your personal data：
• Right to withdraw consent: Withdraw consent you previously gave (but does not affect processing already carried out before withdrawal)：

10. Protection of Minors' Privacy

We understand the importance of protecting children's privacy. Our services are available to users including minors. We promise: Strictly comply with the Children's Online Privacy Protection Act (COPPA) and other applicable minor protection laws; Will not intentionally collect personal information of children under 13; If a parent or guardian discovers that a minor has provided personal information to us, please contact us immediately, and we will promptly delete relevant information.

11. Data Retention

We will retain your personal information within a reasonable necessary period: Task publishing information is retained for 3 years after task completion; Device security information is retained for fraud detection; Log information is retained for 90 days. When you delete your account or no longer use the service, we will delete your personal information within a reasonable period, unless otherwise specified by laws and regulations.

12. Policy Updates

We may update this Privacy Policy from time to time. The updated policy will be published on this page, with the latest update date indicated. For major changes (such as changes in information collection scope, purpose of use, data sharing recipients, etc.), we will notify you in advance through in-app notifications or email. Continuing to use our service after the update takes effect means you agree to the updated Privacy Policy.

13. Contact Us

If you have any questions, comments, or suggestions about this Privacy Policy, or wish to exercise your privacy rights, please contact us through the following methods:

• Email: [email protected]
• We will reply to your request as soon as possible, usually within 7 business days